The VibraTrim Warranty

Most companies warranties require that you pay the freight both ways and that they will fix your original unit.  This may take several weeks to accomplish.

The way we handle your warranty service is much different from most companies. If there is a problem that arises with any unit, we want you to call us right away.  From that phone call we will determine what the problem is and the best way to correct it.  If it is not a simple fix, we simply send you a new unit by FedEx Ground.  When the new one arrives, you put the old one in the box and send us an email that it is ready for pickup. We then have FedEx come by the next business day and pick it up to return to our warehouse.  All of this is at no cost to you.

You don't have to load it up, take it back to a store, wait 4 to 6 weeks for it to be repaired, go back to the store, load it back in your car and then finally take it back in your house. With VibraTrim you just have to wait the transit time from our warehouse in Tacoma, WA to your house. FedEx does all of the loading and unloading for you.

VibraTrim stands behind what we sell.